Returns & Exchanges Policy

 

Dear our Valued Customer,

 

The following information is to indicate the return method you need to follow where any problem will be revealed in the products that you ordered through macroworldpub.com or the product that you purchase does not fulfill your requirements.

 

Return Policy:

If any problem will be revealed in the products that you ordered from our online shopping site or the product that you purchase does not fulfill your requirements, you may return them after the delivery. The legally allowable period for the return of the products is 7 days however as a client of MacroWorld you are entitled to return your product purchased from online shopping site together with the applicable invoice, within 30 days from the delivery date provided that the product will not be used

 

The products that you want to return shall be reviewed swiftly and accurately and your request will be evaluated. Your return should be conducted as per the article 13 “Right of Withdrawal” and the Article 14 “the Products for which the right of withdrawal may not be applied” of the “Distance Sales Contract”. (See macroworldpub.com – Distance Sales Contract)

 

If the Products that you want to return is in accordance with the “Distance Sales Contract” your money will be refunded to tour credit card that you used in the payment for the order within 10 days.

 

Return Terms and Conditions

Your return should be conducted as per the article 13 “Right of Withdrawal” and the Article 14 “the Products for which the right of withdrawal may not be applied” of the “Distance Sales Contract”. (See macroworldpub.com – Distance Sales Contract about the details of the return terms and conditions.)

 

Legal Return Period and Conditions:

The legal return period is 7 days from the delivery date. The products should be returned together with all of the accessories, the packages, and the original invoice. It is not allowed to return any product without the invoice.

 

You may return your products within 30 days from the delivery date provided to comply with the return conditions. The products should be returned inside their original packaging (the return of the damaged products or the products with damaged or missing accessories will not be accepted) together with all accessories and packaging materials thereof, and it should be in resalable situation.  The products should be returned with their original invoice(s). No return is allowed without the relevant invoice.

 

Digital Version (e-books) are not returnable if activated.

 

Out-of-print titles or old editions:

We will accept books that are out of print or superseded by a new edition for return for three (3) months after being placed out of print or superseded by the new edition

 

This applies to all of our products except for digital items (eg: e-Books) where the item has been downloaded. We regret that we also cannot accept cancellations of contracts for the purchase of video, DVD, audio, and software products where the item has been unsealed.

 

 

Customer Services